Terms and Conditions

Terms and Conditions

We are

Welcome to Mybazaar.lk/Mybazar.lk is an online marketplace and these are the terms and conditions governing your
access to our site. By using the Site, you hereby accept these terms and conditions (including the linked information
herein) and represent that you agree to comply with these terms and conditions (the "User Agreement"). This User
Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do
not agree to be bound by this User Agreement please do not access, register with or use this Site. This Site is owned
and operated by Dotcoms (W/ATH/L/10079) 

The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time
without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please
check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of
changes to Terms and Conditions of use constitutes your acceptance of those changes.


When you use our Site, you are bound by the following Terms and Conditions. Please review
them carefully.

TERMS OF PLACE ORDER. 

01. Please fully read the Terms and Conditions before making the order

02. If you have been found for guilty for any theft or activities that harm to our industry will be punished.

03. We are committed to provide 100% customer satisfaction while dealing with us

04. You are able to get information about our service and the product you have ordered through our customer service

05. You are requested to place your order only after getting all the necessary information about that product/s

06. If you need a product currently in  out of stocks, you can contact our customer service to get more information about it

07. Unfortunately the product you have ordered unavailable to deliver, then we do contact the customer and get his/her consent before delivering a product with another brand

08. If you order a product with no colour choice, then we deliver to you with available colour at the time you have made your order

    *  Or else, you can inform us your colour choice within one hour from your order time and choose a colour as you wish by telling us the product ID number


TERMS OF DELIVERY 

01. Maximum delivery days : 3-7 days

02. If a product needs 4 days time to deliver, then the exact delivery time and notice will be discussed with the customer before starting the delivery

03. Island wide delivery available and a small amount will be charged if the destination is too far based on the nature of the product.

04. Well designed tracking system is available from the time you place the order and you can do track your product until you receive using the reference number sent to your email.

05. Our delivery service is more safe and have more accuracy, however the good or product delivered to you has any damage or broken, you are kindly requested to call or e-mail to our customer service on the same day it self.

   (A)  If you find any damage on any packed product, you are requested to complain the same to the delivery boy or company

   (B)  The next step to a damaged product will be made only after a confirmation from our inspection team

   (C)  If you fail to inform for any  damage or broken product on time, the decision on that issue depends from the top management of the company

06. You will be notified via e-mail once we handover your product to our delivery team

  • You can check the status of your product via e-mail or tracking ID we provide to you until you receive the same

07. The delivery team is the sole responsible person to your product from when we handover the product to them.

08. The product/s will be handed over the delivery team only after 100% inspection by our Inspection team

09. Delivery fee or any extra fee will be charged only after confirmation from the customer


 PAYMENT 

01. We will not make any hidden charge on our customers unless otherwise we mention the way we charge along with your orders. This is 100% accurate and secured service targeting the 100% satisfaction of you and we guarantee it.

02. When customers purchase or making orders we will not charge any interest or hidden charge on them.


TERMS OF OFFER AND VOUCHERS 

01. All the price discounts will follow a discount 

02. Price discounts of Bank cards will not be applicable if you come from vouchers to purchase

03. The discounts come from reputed banks are under the limit of the banks providing the discounts

04. Price discounts of Bank cards will not be applicable if you come from vouchers to purchase.  There are 3 types of price discounts and customer can apply only one out of three.